About Us
CINVINI is a one-stop center for all entertainment needs, providing a unique blend of fashion, music, events and film.
CINVINI sets the benchmark for stylish and affordable fashion, accessible to everyone. They make you stand out.
CINVINI is more than just a brand; they are a lifestyle. A community that connects and brings people together.
CINVINI IS FOR EVERYONE.
Customer Care
Our customer service is available Monday to Friday 10 AM - 6 PM CET and Saturday 10 AM - 3 PM CET.
We are closed on Sundays and federal holidays in The Netherlands.
Registered Address:
CINVINI
Wibautstraat 53
1505 CB Zaandam
Email: info@cinvini.com
CoC: 77869141
VAT: NL003254494B38
The official websites of CINVINI include the following:
www.cinvini.com
www.cinvini.nl
Always verify that you are visiting and shopping on our official websites by double-checking the URL in your browser.
If you come across a suspicious website or are a victim of fraudulent activity, please contact our customer service at info@cinvini.com.
Frequently Asked Questions
ORDERS
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If you haven’t received a confirmation email, please check your spam folder first.
Still no luck? In that case, please reach out to our customer service via email at info@cinvini.com and we’ll be more than happy to assist you.
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We will do our best to restock sold out items as soon as possible. Keep an eye on our website or sign up to our mailing list.
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We accept the following payment methods:
iDeal
Visa
MasterCard
American Express
PayPal
Apple Pay
Google Pay
KLARNAAll payments will be handled in the same currency the purchase is made in.
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We may cancel part of your order. This happens when we're processing simultaneous orders of the same item(s) and an item runs out of stock.
If this happens, you will receive a cancellation email from us. If you are missing an item from your order and did not receive an email, please contact our customer service for more information.
SHIPPING
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Netherlands
€6,95
Free standard delivery on orders over €175Rest of Europe
€12,95Outside Europe
€21,95 -
You will receive your tracking number as soon as your order has been shipped.
If you haven't received it, please check your spam folder or contact our customer service via email at info@cinvini.com.
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Estimated delivery time:
Netherlands
1-3 business daysBelgium + Germany
2-5 business daysRest of Europe
5-10 business daysOutside Europe
8-14 business daysNote. Delays may occur if carriers are experiencing high demand.
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Unfortunately, it's possible that your order gets damaged during shipping. You can reach out to our customer service via email at info@cinvini.com.
Note. Don't forget to attach photos of the defect.
RETURNS & REFUNDS
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You have the right to return your purchase within 14 days of receipt.
Returned items must be in their original state.Make sure you have a tracking number as proof for the refund.
Once received, it may take up to 7 business days to process your return and refund.
You will receive an email notification once the refund has been initiated.Note. CINVINI does not provide return labels and will not reimburse shipping costs.
Return Address
CINVINI
Wibautstraat 53
1505 CB Zaandam
The Netherlands -
Once received, it may take up to 7 business days to process your return and refund.
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Unfortunately, exchanging items ordered online is not possible. However, you can return the item(s) and place a new order.
CONTACT
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You can reach our customer service Monday to Friday 10 AM - 6 PM CET and Saturday 10 AM - 3 PM CET. We are closed on Sundays and federal holidays in The Netherlands.
Email: info@cinvini.com
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We are always open to collaborate with celebrities, influencers, content creators and brands.
If you are interested in working with us, please email us at info@cinvini.com.